In accordance with Article 16 of the Convention on International Civil Aviation (ICAO), the Directorate General of Civil Aviation (DGCA) conducted a Safety Oversight and Ramp (SOFA/RAMP) inspections of Turkish Airlines’ passenger and cargo flights at Delhi, Hyderabad, Chennai, and Bengaluru from 29 May 2025 to 2 June 2025.

The inspections were carried out to ensure compliance with both international and national safety regulations.

Key Findings:

• At Bengaluru, the marshaller handling ground operations lacked proper authorization and a valid competency card for marshalling functions.

• During the arrival of the aircraft, Aircraft Maintenance Engineer (AME) was unavailable, and the arrival procedure was carried out by a technician instead. M/s Airworks is the authorized engineering service provider for Turkish Airlines.

4 Ground Handling Agreement:

Conclusion:

The DGCA emphasizes its unwavering commitment to ensuring the safety and regulatory compliance of all foreign operators within Indian airspace. Turkish Airlines has been directed to address these findings promptly and ensure full compliance with ICAO Standards and Recommended Practices as well as DGCA regulations.

Further follow-up inspections will be conducted as necessary to ensure continuous safety oversight.

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Manish Gautam/Divyanshu Kumar

Turkish Press Release